🇬🇧 UK shipping is now available – check our shipping page for more info

Further questions?

Get in touch!

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Optionally, let us know directly which vehicle you need parts for.

Prefer email? Reach us at info@rpm-depot.de

Frequently asked questions

How do I know a part fits my car?

Filter the shop by your model series (W201, W124, R129). Fitment is listed in every product description. For wheels and tyres, use our tyre calculator. Still unsure? Send us your vehicle’s VIN via the form above. We’ll tell you exactly what fits, and put together a parts package if you like.

I can’t find a specific part, can you help?

We can source far more than the shop lists. Send us your car (model series and VIN) and the part you’re after via the form. We’ll check availability and sourcing and get back to you.

Which payment methods do you offer?

We prefer bank transfer, ideally an instant transfer, so your order ships as quickly as possible. Alternatively you can pay by credit card; PayPal is also available. You’ll find details on the payment methods here: Payment methods

Do you ship to my country?

We ship internationally. Just select your country from the available options in the cart. More info: Shipping

How much is shipping?

Add the items you want to the cart and enter your address to see the shipping cost. This works for most products. Bulky goods are excluded and need an individual quote, just send us an enquiry with the parts you need.

Can you ship fiberglass parts?

Yes, we offer delivery for fiberglass parts. Contact us with your address for a shipping quote.

Will my order be shipped in one package?

Smaller parts are usually shipped in one package. If your order contains larger or heavier parts such as exhaust systems or wheels, or if weight and insured value make it sensible, your order may be split across multiple packages. If part of your order is on backorder, we normally ship everything together once it’s complete, or as a partial delivery if you prefer.

What if parts of my order have different delivery times?

It’s easiest to order separately if you need one part more urgently: the in-stock parts in one order, the part with the longer delivery time in a second. If you only realize later that it needs to be faster, just message us and we’ll find a solution, for example a partial delivery.

Are there customs or import taxes on deliveries outside the EU?

Yes, for deliveries to countries outside the EU, import taxes, customs duty and a carrier handling fee may apply. These charges are set by the destination country, not by us. We make it as easy as possible for you: shipping with DHL, clean customs documents, and any charges are paid conveniently in advance. More on our Shipping page.

I’m ordering to Norway. Are there extra fees at the border?

No. We handle the Norwegian VAT for you, so your price at checkout is final. No customs handling, no extra fees at your door.

Where do I find tracking for my order?

As soon as your order is on its way to you, you’ll receive your tracking by email. You can also find it any time in your account under orders.

What should I do if the shipment is damaged?

If the package has external damage you can refuse delivery. If you detect any damage after opening the package, get in touch via your account or by email

Can I return items?

Yes, you have a 14-day right of withdrawal. You’ll find all details and the withdrawal form on our Right of withdrawal page.

Can I pick up parts in person?

We don’t run a walk-in store. Pickup in 34626 Neukirchen, Germany, is possible by prior arrangement with a fixed appointment. Message us through the form first, then we’ll arrange a time for you when your order will be ready.